Frequently Asked Questions

FAQs from CHB Medical. Please find below a list of frequently asked questions about our COVID testing options and PPE supplies. If you have specific questions, please contact us and we will be happy to

Antibody Testing FAQs

Concerns and opinions over the sensitivity of antibody tests are widely debated throughout the medical and scientific industry. Whilst it is mandatory for all suppliers of diagnostic testing kits to internally validate their test results, external validation can provide independent assurance for key stakeholders.

Our 10 Minute Antibody Test Kit which is known as Healgen COVID -19 IgG/IgM Rapid Test Cassette. Healgen is a wholly owned subsidiary of Zhejiang Orient Gene. The test has been externally validated by six independent institutions and used in three population studies, (one being the Imperial College London who have undertaken the largest antibody population study in the world), using the Orient Gene 10 Minute Antibody Kit.


Independent Institutions such as WHO (via Erasmus Centre) and the NCI The Frederick National Laboratory, US who independently test for the US FDA, have all validated our chosen 10 Minute Antibody Test Kit.

At CHB Medical we can arrange workplace testing teams around the UK. For more information please contact us.

Our solution can be made completely bespoke to your needs from supplying a nurse, branded documentation for your staff, or simply just the test kits if you already have access to a healthcare professional to administer the test. Alternatively, we can test you and your employees at your premises or at 55 clinics across the UK.

Business Solutions

Yes, our team at CHB Medical can help you to implement staff testing easily and safely. Please note, workplace staff testing must be carried out by a healthcare professional.

Our solution includes the following:

  • Nurse
  • Healthcare Assistant Administrator
  • Full PPE
  • Test kits
  • Documentation for your staff
  • Optional reporting through our partnered App

Our team will also help you create a socially distanced screening space on the day of your workplace testing.

Please contact the CHB Medical team to discuss your requirements in more detail. 

Lead times vary depending on the products and quantity you require. Our UK stock has immediate availability, and our team will be pleased to provide a clear timeframe upon request. Please contact the CHB Medical team to discuss your requirements in more detail. 

Financing can be arranged with your account manager. Credit can also be arranged after your first purchase, subject to necessary checks. Please contact the CHB Medical team to discuss your requirements in more detail. 

Our Tests

All our test kits can be purchased online with free delivery. Please click on the following links:

Pre-Departure Lateral Flow Antigen Test

Day 2 Lateral Flow Antigen Test

In your test kit, you will receive an activation card with a QR code. Scan the code to take you to our dedicated online portal. Take your test from the landing page and follow the online instructions. Click HERE to watch a short video about how to take an antigen lateral flow test with CHB Medical. Please ensure you have watched this video before taking the test so that you are familiar with the process.

Please ensure you order your Day 2 test at least 7 working days in advance before travelling abroad.

Once a Day 2 test has been ordered your order number will be used for your Unique Passenger Locator Form Identifier. 

We offer free delivery in 3-4 working days. All orders are sent via Royal Mail. Any orders processed before 2 pm Monday – Friday will be dispatched that day for delivery within 3-4 working days. We also offer an Express Shipping in 1-3 working days for a fee, this option is available at checkout. Please kindly note deliveries will not occur on weekends or bank holidays. 

Yes. Lateral flow is the name given to the technology. However, there are different brands of lateral flow tests each performing to a different standard.

Our tests have CE Marking, MHRA and BfArM (the German equivalent of the MHRA) accreditation. Our test kits are also home use approved in the UK and EU.

We have clinical trials from the UK, USA, Sweden and China which show a combined accuracy of 98.6% (96.8% diagnostic sensitivity and 99.3% specificity).

The tests should be stored at room temperature and kept out of direct sunlight. They have a shelf life of 24 months.

Should you wish to buy a bulk order of kits, we are happy to provide a volume discount. Please contact our team to discuss this – 

If you no longer need your test, you can return any unopened kits for a refund. Please note the costs of return postage are your responsibility.

Please contact our team to discuss this – Please note our office hours are 09:00-17:00 Monday to Friday except Bank Holidays

Some countries require a negative PCR test to travel.

Other countries (and increasingly more) allow for antigen lateral flow tests as proof of negative COVID-19 status. Please double-check the requirements of your destination country before purchasing. Read the government guidance for more information.

On IOS (iPhone) it is possible to complete the test on a mobile app, however Android (Google, Samsung, etc.) will have to use a browser, from the following page: